LibraBit

Privacy Policy

Last updated: May 2026

1. Information We Collect

Personal Information

When you contact us or use our services, we may collect:

  • Name and contact information (email, phone number)
  • Company information and job title
  • Project requirements and communication preferences
  • Payment information (processed securely through third-party providers)

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Device type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about projects and services
  • Send relevant updates and marketing communications (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights

3. Cookies and Analytics

Essential Storage

Storage that is strictly necessary for the website to function and cannot be disabled, for example securing forms against abuse and remembering your analytics preference (below).

First-Party Analytics

We use PostHog, hosted in the European Union, to understand how the site is used so we can improve it. This is first-party, statistical analytics only:

  • Pages viewed and aggregate usage of the site
  • Which links and calls-to-action are used
  • Errors encountered, so we can fix them

We do not use this data for advertising, cross-site tracking, profiling, or selling to third parties, and we do not enable session recording. Because this is low-risk analytics used solely to measure and improve our service, we operate it on a clear-notice-and-opt-out basis under the Privacy and Electronic Communications Regulations as amended by the Data (Use and Access) Act 2025. We honour browser “Do Not Track” / Global Privacy Control signals automatically.

Your Analytics Choice

You can opt out at any time using the control below. Your choice is saved on this device and applies immediately.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • Service Providers: Trusted third-party services that help us operate our business (hosting, email, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: Any other sharing will be done with your explicit permission

5. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure hosting and regular security updates
  • Access controls and employee training
  • Regular security assessments and monitoring

6. Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Correct any inaccurate or incomplete information
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your data for marketing purposes
  • Restriction: Request limitation of processing in certain circumstances

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain our relationship
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

Typically, we retain contact information for 7 years and website analytics data for 26 months.

8. Third-Party Services

Our website integrates with third-party services that have their own privacy policies:

  • PostHog (EU): First-party product analytics, hosted in the European Union and acting as our data processor
  • Hosting Provider: Website hosting and content delivery
  • Email Service: Communication and newsletter management

We encourage you to review the privacy policies of these third-party services.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email:  

Location: Swindon, England, United Kingdom

Companies House Registration: LibraBit Ltd (16318970)